FAQ

Frequently Asked Questions

How Do I Place A Custom Order?

All custom orders start with an inquiry. Feel free to email me at nebularich@gmail.com with pictures of your garment inspiration and detailed description of how you would like your dream design to look. The email should include your name, event date, location, color, pictures of desired design, description of design, and budget. It is also important to include a recent full body picture of yourself. Please allow 24-48 hours for a response.

 

Out of state?

Nebula Rich ships worldwide. You will follow the same instructions except your entire consultation will be  virtual via video chat. The deposit is due once consultation concludes. A invoice will be sent for your garment deposit. Please be aware that price does not include shipping cost. All shipping cost are based on weight of your garment and distance it will be traveling. No garment will be shipped out until remaining balance is paid in full.

 

What is a consultation?

A consultation is a meeting between Nebula Rich and the customer in which all details for a custom garment such as pricing, design, fabrics, and measurements will be discussed.

 

How long does it take for a custom design to be made?

The process of getting a custom garment made ranges between 2-12 weeks. This timeframe is dependent on garment style and workload. For a more accurate timeframe please send email inquiry to see if we can meet your deadline.

 

How do I determine what size to buy?

Nebula Rich looks are based on American standard size scale. All sizes are true to size.

 

How will you know what size to make my garment?

We do in person consultation where we personally take your measurements. If you are Out OF State or unable to attend the consultations in person, we do offer via facetime/videochat consultations where we show you how to take your own measurements. You can also go to A local tailor or seamstress and allow them to take your measurements.

 

What's all included in pricing?

All materials, customization, and labor. Shipping is a separate price.

 

Do you customize for plus size?

Of course! I customize/ design for everyone

 

Communication?

You can reach out to us through our business number or email 769-224-1807

Email: nebularich@gmail.com

 

 

 

 

 

 

 

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